Helplines and Contact Numbers

Contact the Diocesan Safeguarding team

Reporting new safeguarding referrals and concerns

Safeguarding Duty Messaging Service: 01353 652747 

Please leave a message with your number and a brief explanation of the reason for your call. The team member on duty will be alerted to your message and will call you back.

(Please do not use the Safeguarding Duty Messaging Service number for queries about DBS checks, training or recruitment issues)

A Safeguarding Advisor will call you back to discuss your referral. We will give professional advice and support and together with you agree a plan to manage the next steps.

Please note that messages left on the Duty Messaging Service outside normal office hours will be reviewed periodically but may not be responded to immediately. 

In a safeguarding emergency please contact the Police or Social Care.

In addition, Safe Spaces is an independent service supporting survivors of church-related abuse. This independent service is run by the charity Victim Support and funded by the Church of England together with the Catholic Church in England and Wales and the Church in Wales. It is free to access via telephone - 0300 303 1056 (answerphone available outside of opening times), email - safespaces@victimsupport.org or web-chat via www.safespacesenglandandwales.org.uk/

Diocesan Safeguarding Adviser: Rebecca Boswell

• Email: rebecca.boswell@elydiocese.org
• Mobile No: 07904 487912
• Hours of work 9am-5pm Monday to Friday

Assistant Diocesan Safeguarding Adviser: Sharon Gage (part-time) 

• Email sharon.gage@elydiocese.org 
• Mobile No: 07507 741295
• Hours of work 9.30am -2.30pm Monday to Thursday

Assistant Diocesan Safeguarding Adviser: Lisa Pearson (part-time)

• E-mail: lisa.pearson@elydiocese.org
• Mobile No: 07990 581267
• Hours of work 9am-5pm Monday to Thursday

Training, Criminal Record Checks and Parish Safeguarding Officer Support

Diocesan Safeguarding Officer- Sarah King

• E-mail: sarah.king@elydiocese.org
• Mob: 0777 666 1798
• Hours of work 9am-5pm  Monday to Friday

Safeguarding Administrative Support - DBS checks: Jackie Williamson (part-time)

• E-mail: safeguardadmin@elydiocese.org 
• Hours of work 9am-5pm Tuesday and Wednesday

Safeguarding Administrative Support - Training: Kelly Nott (part-time)

• E-mail: safeguarding.training@elydiocese.org 
• Hours of work 10am-2pm 0 Monday to Friday

Local Contacts within Cambridgeshire, Peterborough & Norfolk

Cambridgeshire & Peterborough Domestic Abuse and Sexual Violence Partnership

• The Partnership brings together key agencies across Cambridgeshire and Peterborough with the aim of reducing the harm, risks and costs associated with domestic abuse and sexual violence and to prevent these crimes occurring across Cambridgeshire.
• Please visit the Partnership's website for support availble to you - click here

Cambridgeshire & Peterborough Children's Services

• Cambridgeshire Tel: 0345 045 5203
• Peterborough Tel: 01733 864180
• Out of hours (Cambridge & Peterborough):01733 234724

Cambridgeshire and Peterborough Safeguarding Children Board

• website: https://www.cambslscb.co.uk/
• Tel: 0345 045 5202
• Out of hours: 01733 234724

Cambridgeshire & Peterborough Adult Services

• Cambridgeshire Tel: 0345 045 5202
• Peterborough Tel: 01773 747474

Norfolk Children's Services

• Tel 0344 800 8020
• Website: Norfolk Safeguarding Children Board

Norfolk Adult Services

• Norfolk Tel: 0344 800 8020
• Website: Norfolk Safeguarding Adults Board website

National Support Organisations

We understand reporting abuse may be very difficult and distressing to you and it may add to your hurt by our not being able to immediately assist you. Therefore here are the contact details of other agencies that are available to assist either on a 24-hour basis or through specialist helplines and services:

• NSPCC Child Protection Helpline: 0808 800 5000 (lines free and open 24 hours). Phone if you are worried about a child.
• Child-line: 0800 1111 (lines free and open 24 hours). Phone if you are a child or young person and are worried about anything.
• National Domestic Violence Helpline: 0808 2000 247 (lines free and open 24 hours). Phone if you are experiencing domestic abuse.
• Samaritans Helpline: 116 123 (open 24 hours). Phone if you feel you are struggling to cope and need someone to talk to.
• Action on Elder Abuse Helpline: 0808 808 8141 (free phone Monday to Friday 9-5pm)
• National Rape Crisis Helpline: 0808 802 9999 and is open every day from 12-2.30pm and 7-9.30pm.
• The Survivors Trust: 0808 801 0818 and is open Monday to Wednesday 10-7.30pm, Thursday 10-6pm and Friday 10-2pm

Survivor Support Services

• A list of organisations offering support to survivors is available to download here.

Other Contacts

• National casework enquiries - safeguarding@churchofengland.org
• General safeguarding enquiries - safeguardingeo@churchofengland.org
• Your local Diocesan Safeguarding Team
• Write to: National Safeguarding Team, Church House, Great Smith Street, Westminster, SW1P 3AZ