Helplines and Contact Numbers

Contact the Diocesan Safeguarding team

Reporting a Concern or Seeking Advice

Safeguarding Duty Phone:  01353 652747 (Please do not use this number for queries about DBS checks, training or recruitment issues)

The role of the duty phone is to support the referrer/parish in their decision making.  The referrer will receive professional guidance and together, with the Duty Diocesan Safeguarding Adviser, agree the next steps by formulating a plan that reflects an assessment of the immediate safeguarding risks. As emails are not monitored outside of core hours, please do not email referrals until you have rung the Duty phone and spoken to the Duty Diocesan Safeguarding Adviser.

Diocesan Safeguarding Adviser: Rebecca Boswell

• Email: [email protected]
• Tel: 01353 652731

Assistant Diocesan Safeguarding Adviser: Sharon Gage (part-time) 

• Email [email protected]
• Tel: 01353 652706

Assistant Diocesan Safeguarding Adviser: Lisa Pearson (part-time)

• E-mail: [email protected]
• Tel: 01353 652738

Training, Criminal Record Checks and Parish Safeguarding Officer Support

Diocesan Safeguarding Officer- Sarah King

• E-mail: [email protected]
• Tel: 01353 652735

Safeguarding Administrative Support - DBS checks: Jackie Williamson (part-time)

• E-mail: [email protected] 
• Tel 01353 652721

Safeguarding Administrative Support - Training: Kelly Nott (part-time)

• E-mail: [email protected] 
• Tel: 01353 652744

Local Contacts within Cambridgeshire, Peterborough & Norfolk

Cambridgeshire & Peterborough Domestic Abuse and Sexual Violence Partnership

• The Partnership brings together key agencies across Cambridgeshire and Peterborough with the aim of reducing the harm, risks and costs associated with domestic abuse and sexual violence and to prevent these crimes occurring across Cambridgeshire.
• Please visit the Partnership's website for support availble to you - click here

Cambridgeshire & Peterborough Children's Services

• Cambridgeshire Tel: 0345 045 5203
• Peterborough Tel: 01733 864180
• Out of hours (Cambridge & Peterborough):01733 234724

Cambridgeshire and Peterborough Safeguarding Children Board

• website: https://www.cambslscb.co.uk/
• Tel: 0345 045 5202
• Out of hours: 01733 234724

Cambridgeshire & Peterborough Adult Services

• Cambridgeshire Tel: 0345 045 5202
• Peterborough Tel: 01773 747474

Norfolk Children's Services

• Tel 0344 800 8020
• Website: Norfolk Safeguarding Children Board

Norfolk Adult Services

• Norfolk Tel: 0344 800 8020
• Website: Norfolk Safeguarding Adults Board website

National Support Organisations

We understand reporting abuse may be very difficult and distressing to you and it may add to your hurt by our not being able to immediately assist you. Therefore here are the contact details of other agencies that are available to assist either on a 24-hour basis or through specialist helplines and services:

• NSPCC Child Protection Helpline: 0808 800 5000 (lines free and open 24 hours). Phone if you are worried about a child.
• Child-line: 0800 1111 (lines free and open 24 hours). Phone if you are a child or young person and are worried about anything.
• National Domestic Violence Helpline: 0808 2000 247 (lines free and open 24 hours). Phone if you are experiencing domestic abuse.
• Samaritans Helpline: 116 123 (open 24 hours). Phone if you feel you are struggling to cope and need someone to talk to.
• Action on Elder Abuse Helpline: 0808 808 8141 (free phone Monday to Friday 9-5pm)
• National Rape Crisis Helpline: 0808 802 9999 and is open every day from 12-2.30pm and 7-9.30pm.
• The Survivors Trust: 0808 801 0818 and is open Monday to Wednesday 10-7.30pm, Thursday 10-6pm and Friday 10-2pm

Survivor Support Services

• A list of organisations offering support to survivors is available to download here.

Other Contacts

• National casework enquiries - [email protected]
• General safeguarding enquiries - [email protected]
• Your local Diocesan Safeguarding Team
• Write to: National Safeguarding Team, Church House, Great Smith Street, Westminster, SW1P 3AZ