All safeguarding referrals should be via the duty phone.
Making Safeguarding Referrals: Please call the Safeguarding Duty Messaging Service: 01353 652747
The duty phone ensures calls are responded to quickly. Thirtyone:Eight are covering out-of-hours and days when the Safeguarding team are not available. Please make sure that all safeguarding posters and documentation (including websites) are updated to reflect this.
For all new concerns and referrals, please call the Safeguarding Team’s Duty Phone 01353 652747. During office hours the safeguarding team manage the phone and out of hours (including evenings and weekends) by Thirtyone:Eight.
From the 1 April 2026, when you ring Thirtyone:Eight please listen carefully to all the options as they have changed.
When advised, you should select: option 1 - 'Yes' to membership and you can then select either of the following options:
- 'speak with the Helpline team' OR
- 'you are part of an organisation that has an information sharing agreement with us'
-
When you get through to the team please tell them that you are calling from the Diocese of Ely, who are an 'Information sharing holder.'
The Diocese of Ely Safeguarding Team
Queries about DBS checks, training or recruitment issues should be directed to the appropriate member of the Safeguarding Team. Please do not use the Safeguarding Duty Messaging Service number for these.
All team members have access to emails and are available on their mobile telephone numbers.
Diocesan Head of Safeguarding, Sarah Kennedy
- Email: sarah.kennedy@elydiocese.org
- Telephone: 01353 652745
- Mobile: 07904 487912
- Hours of work: 9am - 5pm Monday to Friday
Assistant Diocesan Safeguarding Adviser, Sharon Gage (part-time)
- Email: sharon.gage@elydiocese.org
- Telephone: 01353 652706
- Mobile: 07507 741295
- Hours of work: 9.30am - 2.30pm Monday , Wednesday and Thursday, 9.30am - 5pm on Tuesday
Assistant Diocesan Safeguarding Adviser, Lisa Pearson (part-time)
- E-mail: lisa.pearson@elydiocese.org
- Telephone: 01353 652738
- Mobile: 07990 581267
- Hours of work: 9am - 5pm Monday to Wednesday and Friday
Assistant Diocesan Safeguarding Adviser, Jacqueline Jugg (part-time)
- E-mail: jacqueline.jugg@elydiocese.org
- Telephone: 01353 652731
- Mobile: 07946 222115
- Hours of work: 9am - 5pm Wednesday to Friday
Contact the Safeguarding Team for matters of Safer Recruitment, Training, Criminal Record Checks (DBS) and Parish Safeguarding Officer Support
Safeguarding Training and Parish Support Co-ordinator, Sarah King
- E-mail: sarah.king@elydiocese.org
- Telephone: 01353 652735
- Mobile: 07776 661798
- Hours of work: 9am - 5pm Monday to Friday
Safeguarding Administrative Support - Training, Kelly Nott (part-time)
- E-mail: safeguarding.training@elydiocese.org
- Telephone: 01353 652744
- Hours of work: 10am - 2pm Monday to Friday
Safeguarding Administrative Support - DBS checks, Jackie Williamson (part-time)
- E-mail: safeguardadmin@elydiocese.org
- Telephone: 01353 652721
- Hours of work: 8.25am - 3.45pm Tuesday and 8.30am - 4.30pm Wednesday
- Jackie also works as Data Officer and Diocesan Electoral Roll Officer (Operations) 8.30am to 4.30pm, Thursday and Friday. For matters that cover PCC related matters including, but not limited to: APCM, Return of Parish Finance, Statistics for Mission and the collection of Parish Finance Reports and Accounts, please use the email address jackie.williamson@elydiocese.org.
Further Contact Details
Diocesan Office Correspondence Address
- The Diocese of Ely Safeguarding Team, Etheldreda House, 206 Wellington Road, Lancaster Way Business Park, Ely, CB6 3NX
In a Safeguarding Emergency
- In a safeguarding emergency please contact the Police or Social Care.
Safe Spaces
- Safe Spaces is a free and independent support service, providing a confidential, personal and safe space for anyone who has been abused by someone in the Church or as a result of their relationship with the Church of England, the Catholic Church in England and Wales or the Church in Wales.
- It is free to access via telephone - 0300 303 1056 (answerphone available outside of opening times), email - safespaces@firstlight.org.uk
National, Local and Diocesan contact numbers and websites for safeguarding care and support.
Find contact details for organisations offering Safeguarding Care and Support.